ECP courses continue where traditional First Aid courses end and is taught by an experienced faculty of outdoor and medical instructors including doctors, paramedics and ex-military medics with significant practical experience of overseas expeditions. All of our instructors have a background in the outdoor and expedition industries.

 

Many of them have military backgrounds such as RAMC medics. Each instructor is qualified through training delivered by a faculty of instructors from our training division. In addition we develop training experience with recognised trainer qualifications. We also operate a Continuing Professional Development programme to ensure that our instructors are up to date on medical techniques and equipment, such training being delivered by our own training team, external lecturers including Doctors and Paramedics as well as visiting lecturers and approved external bodies such as the Liverpool School of Tropical Medicine.

We are subject to external inspection by the Health and Safety Executive, Edexcel (awarding body for First Person on Scene - Royal College of Surgeons (Edin) approved) and also ISO inspections.

 

The training team also includes a Paramedic instructor. We also work closely with our extended team which includes Doctors with expertise in travel and remote area medicine and operations.

 

 

 

 

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              COMPLAINTS PROCEDURE

In the event of a candidate being dissatisfied with the course or assessment results, the candidate should first discuss the grievance with the tutor who in turn (if applicable) will discuss the matter with the examiners.

 

The grievance should hopefully be resolved at this point. If necessary the candidate should be allowed another opportunity to be reassessed.

 

If the candidate is still unsatisfied they should write to the Managing Director who will investigate and respond within twelve days of receipt of their letter. If necessary, they will discuss the matter with the relevant external agency.